Frequently Asked Questions
How long does shipping take?
Orders are processed within 1–3 business days. Once your order ships, you'll receive a tracking number by email. Delivery typically takes 5–10 business days.
What is your return policy?
We accept returns within 14 days of delivery on unworn items with original tags attached. Sale items, jewelry, and gift cards are final sale. Please visit our Returns page for complete details.
How do I know what size to order?
We recommend checking the size guide available on each product page. If you're between sizes or have questions, feel free to contact us before placing your order.
How can I change or cancel my order?
If your order has not yet shipped, contact us as soon as possible at shopmaisondemarie@gmail.com. We'll do our best to accommodate your request.
How can I contact Maison de Marie?
Email us anytime at shopmaisondemarie@gmail.com. We typically respond within 1–2 business days.
Do you restock sold out items?
Some of our most popular pieces are restocked, while others are limited releases. Follow us on social media or join our email list to be the first to know when items return.
How do I track my order?
Once your order ships, you'll receive a tracking number by email so you can follow your package every step of the way.
Do you offer free shipping?
Yes! We offer free shipping on all orders over $75.